I am 71 years old and have been wearing hearing aids most of my life for a severe hearing loss. I recently needed adjustment of my Phonak behind the ear aids (Naidia B9—UP) and Roger pen that I had acquired out of the country during my winter away. I contacted the clinic to see if they would help me.
From the very first phone call I received some of the best customer service I have encountered anywhere. Nim was very understanding, took my request and got back to me with what they could do, the cost involved (which was very fair), and a prompt appointment time.
During my appointment with Remington Shandro, registered audiologist, I was extremely impressed. He is young, highly trained, and really knows his hearing aids, and the challenges hearing handicapped people face. He knew exactly what to test, and how to adjust and fine tune my technology. As a result, I have a greatly improved ability to hear sound and understand speech. I was well cared for and will most definitely return as I need to.
Wayne P.
At Professional Audiology, we fully believe hearing health is part of your full body health. Book an appointment and see why we believe your family is our family.
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